New technology and red tape will drive change in learning and development in 2019
That’s the verdict in a new
report from utilities training specialist Develop Training Ltd (DTL).
With the utilities sector
facing rapid and fundamental change, the white paper highlights how new
regulatory and technological developments will present businesses in the sector
with a raft of challenges.
The report entitled ‘Utilities sector: Facing
regulatory and technological change’ is available to download
The authors, whose
customers include household names in the utility and construction sectors,
point out that these industries face growing challenges in mission critical
areas. Those challenges include improving efficiency, reducing costs,
increasing resilience and meeting customers’ changing expectations.
Yet, the report notes, it
is unclear how many of these tests will unfold, or how best to approach them.
John Kerr, DTL’s Operations
Director, said: “To be successful in this business environment, organisations
must be innovative, responsive and customer-focused. That takes a skilled,
flexible and motivated workforce, and investing in the right kind of training
now so that businesses are prepared is critically important.”
He said as the challenges
facing the sector were constantly developing, organisations would need to keep
reassessing and revitalising their learning and development approach to ensure
that the right skills were in place.
The whitepaper discusses
the challenges facing organisations in the utilities sector in depth, and
forecasts how these will affect learning and development strategies in 2019 and
It concludes that adapting
learning and development processes is a vital part of strategic planning, as
utility companies prepare for an uncertain future.